How Can Home Sourcing Improve my Bottom Line?
CallFire’s Cloud Call Center lets companies manage their agents remotely. With CallFire you can manage one or thousands of remote agents, who can take part in outbound dialing campaigns, or receive transfers and inbound calls from customers. Small business and enterprise homesourcing enables the ability to decrease overhead by allowing in-house phone agents to become home-based employees with appropriate telephone and Internet solutions. Here are just a few ways clients are using Callfire’s home source cloud technology to improve their bottom line:
Multiple home-based agents can call multiple numbers continuously without dialing
Get connected only when a live person answers
Bypass busy signals, bad numbers, and dropped calls
Leave automated messages on answering machines
Notify customers of upcoming billing dates or past due invoices
Run surveys and polls
Show transcript
Speaker 1: What is CallFire? CallFire is the solution to save your business time and money. With CallFire's powerful voice and text messaging service you can reach your customers instantly. Want some examples? Let's say you're running a promotion and want to call your customers all at once to tell them all about it.
Speaker 2: This is David's Dry Cleaning. It's almost New Year's Eve. Get a 15% discount to dry clean your clothes.
Speaker 1: Or maybe you want to send a text message and reach your customers right in their pocket. Perhaps you're looking to find out what customers think of your business, so you send an automated phone survey to follow up. Or you want to find out which of your ads is driving sales, so you start tracking your incoming calls. Maybe you make calls all day and just need a better way to manage your outreach. With CallFire you'll reach more people in a shorter amount of time, and when they want to reach you, you can build an easy phone menu to route calls to the right person. And that's only the beginning. CallFire's platform makes it easy to do just about anything with phone calls and text messages, including group broadcasts, information hotlines for complex voice surveys, and with CallFire APIs, developers can build voice and SMS applications of their own. Best of all, CallFire is affordable, but as CallFire helps your business grow and grow, you'll find our services are priceless. If you're ready to take your business to the next level, call 877-897-FIRE. There's a bunch of friendly people on the other end waiting to help you. Call 877-897-FIRE or visit callfire.com.
Setting up the Cloud Call Center is as Easy as 1…2…3…
1Setup your recordings and script to your campaign
2Upload your recipient list from CSV or XLS
3Schedule when you want to start your campaign
CallFire's Homesource solution, the Cloud Call Center, is a Virtual or Online Call Center that can be set up in minutes. Plus, our Virtual Call Center with Predictive Dialer can easily generate 100's of leads a day by taking away manual dialing and only connecting agents to a call when a live person answers. CallFire also allows you to run many virtual call centers at the same time, at varying call volumes and configurations. Managing outbound or inbound campaigns for a multi-product call center has never been this easy or affordable!
